Trusted Northern Virginia Cleaning Services

No. You are not required to provide any supplies, cleaning products, or a vacuum. The cleaners have all professional-grade products and supplies needed to complete the jobs required.

We tailor our cleaning to keep your space fresh and comfortable, but for safety and liability reasons, we do not handle: fireplaces, laundry, dishes, toys/clutter, heavy mold, fire damage, biohazards, pet accidents, pest infestations, items over 30 lbs, or areas above a 2-ft reach. Not sure if something's included? Just ask — we're happy to clarify!

It's completely up to you. If you're not going to be home, make sure you let us know how to access your house. However, if it makes you feel more comfortable we welcome you to stay and watch what we do. All of our house cleaning employees are trustworthy and friendly, they do have a schedule though so make sure to give them enough space to get their work done.

We are! However if your pet is unattended when we are entering your home please have them put away or let us know if they are prone to escape or need to be put in a room while bringing in and taking out equipment.

Yes, all our cleaners are required to have a clear criminal background check and also be bondable. In addition, all of our cleaners are covered with general liability insurance.

We accept all major credit cards, checks, cash, and e-transfers, but payment terms vary depending on the service. For additional information on our payment terms, you can contact our customer service team at (703) 997-7382, and we will gladly answer any questions or concerns you may have.

We require 2 full business days notice if you need to cancel or change any upcoming appointments. When you provide 2 or more full business days notice, there is no cancellation fee. If you provide less than 2 full business days notice, you will be charged a $50 cancellation fee. If you cancel your appointment the day of, or we cannot gain access into your home, you will be charged 100% of your appointment cost.